Knowledge base » Release Notes - epi-me » 2021/05/08 Release Notes epi-me (eReferrals release)
2021/05/08 Release Notes epi-me (eReferrals release)
EpiSoft has upgraded the epi-me Acute eReferrals Portal as part of the initial release to production.
What is eReferrals?
eReferrals allows admitting Drs / VMOs to submit comprehensive and tailored eReferrals to your service via either a secure webform or directly from their practice management system using standards-based HL7 messaging.
The eReferrals land on a consolidated Referral Worklist which allows your service's staff to review, acknowledge and process them into your Patient Administration System which provides real-time feedback to referrers. eReferrals also includes also a comprehensive, integrated Admitting Dr secure messaging lookup via the FHIR Provider Directory service.
INTERNAL (STAFF) REFERRAL WORKLIST CHANGES
New Manual Processing Step
For services which have multiple teams / departments handling / processing eReferrals, the Manual Processing function allows staff to flag an additional step has occurred after processing into the Patient Administration System. To Manually Process an eReferral, it must be Processed (using the spanner) first.
A status filter of 'Manually Processed' has also been added to support this staff workflow.
INTERNAL + EXTERNAL REFERRAL WORKLIST CHANGES
Decline / Cancel Function
The Decline / Cancel function is an optional configuration that allows Staff (and optionally also Referrers) to inactivate an eReferral, citing a Decline Reason and optional comment. The Declined / Cancelled eReferral is removed from the Ready to process Status filter, and it is an irreversible step owing to the Declined status appearing to the Referrer.
Screenshot of Internal (Staff) eReferrals Worklist, showing the Decline and Manual Processing functions
eReferral Status text now displayed next to Traffic Light icon
The status of the eReferral is now displayed next to the traffic-light icon which allows Users to quickly determine the eReferral status without looking at the Status filter. This change has been applied to both the Internal eReferrals Portal, as well as the External eReferrals Portal.
Screenshot of Internal (Staff) eReferrals Worklist, showing the Status text
NEW REPORT
Acute Referrals Received Detail
We have introduced a new self-service report for Admin / Internal Staff that allows Staff to track eReferral activity & service resource demands based on a 'Submit' or 'Admission' Date Range. The report can be exported to .CSV for further analysis / filtering.
Screenshot of Acute Referrals Received Detail report
ACUTE EREFERRAL FORM CHANGES
1. Added a Cosmetic component question under the MBS Item Grid - also includes subquestion about Cosmetic theatre time
2. New labels available for Special Operating Equipment questions - "Special Operating Equipment/Protheses", "Equipment/Prosthetic Details" and "Other equipment/prosthetic"
3. Changed label for High Cost Consumables - "High cost consumables/Non-listed Prostheses/High Cost Drugs"
4. New tooltip to define High Cost Consumables, Non-listed Protheses and High-Cost Drugs
5. Added Bed Request section which aggregates ICU / CCU / HDU bed questions (where applicable) and now also includes Ward Bed option.
6. Added 'Theatre Required' question which captures whether an Endoscopy, Angiography or Operating Theatre is required.
7. Added 'Operating surgeon different from admitting doctor?' tickbox and Operating surgeon name, if yes.
8. Added 'Patient being transferred from another hospital, nursing home or WiSE emergency clinic?' question, with 'Name of facility' if yes
9. Added subquestions to Preadmission Clinic question to capture what resources are required for the Preadmission Clinic appointment
10.. Made Patient Mobile Phone Number Mandatory to assist with eAdmissions invitations
What is eReferrals?
eReferrals allows admitting Drs / VMOs to submit comprehensive and tailored eReferrals to your service via either a secure webform or directly from their practice management system using standards-based HL7 messaging.
The eReferrals land on a consolidated Referral Worklist which allows your service's staff to review, acknowledge and process them into your Patient Administration System which provides real-time feedback to referrers. eReferrals also includes also a comprehensive, integrated Admitting Dr secure messaging lookup via the FHIR Provider Directory service.
INTERNAL (STAFF) REFERRAL WORKLIST CHANGES
New Manual Processing Step
For services which have multiple teams / departments handling / processing eReferrals, the Manual Processing function allows staff to flag an additional step has occurred after processing into the Patient Administration System. To Manually Process an eReferral, it must be Processed (using the spanner) first.
A status filter of 'Manually Processed' has also been added to support this staff workflow.
INTERNAL + EXTERNAL REFERRAL WORKLIST CHANGES
Decline / Cancel Function
The Decline / Cancel function is an optional configuration that allows Staff (and optionally also Referrers) to inactivate an eReferral, citing a Decline Reason and optional comment. The Declined / Cancelled eReferral is removed from the Ready to process Status filter, and it is an irreversible step owing to the Declined status appearing to the Referrer.
Screenshot of Internal (Staff) eReferrals Worklist, showing the Decline and Manual Processing functions
eReferral Status text now displayed next to Traffic Light icon
The status of the eReferral is now displayed next to the traffic-light icon which allows Users to quickly determine the eReferral status without looking at the Status filter. This change has been applied to both the Internal eReferrals Portal, as well as the External eReferrals Portal.
Screenshot of Internal (Staff) eReferrals Worklist, showing the Status text
NEW REPORT
Acute Referrals Received Detail
We have introduced a new self-service report for Admin / Internal Staff that allows Staff to track eReferral activity & service resource demands based on a 'Submit' or 'Admission' Date Range. The report can be exported to .CSV for further analysis / filtering.
Screenshot of Acute Referrals Received Detail report
ACUTE EREFERRAL FORM CHANGES
1. Added a Cosmetic component question under the MBS Item Grid - also includes subquestion about Cosmetic theatre time
2. New labels available for Special Operating Equipment questions - "Special Operating Equipment/Protheses", "Equipment/Prosthetic Details" and "Other equipment/prosthetic"
3. Changed label for High Cost Consumables - "High cost consumables/Non-listed Prostheses/High Cost Drugs"
4. New tooltip to define High Cost Consumables, Non-listed Protheses and High-Cost Drugs
5. Added Bed Request section which aggregates ICU / CCU / HDU bed questions (where applicable) and now also includes Ward Bed option.
6. Added 'Theatre Required' question which captures whether an Endoscopy, Angiography or Operating Theatre is required.
7. Added 'Operating surgeon different from admitting doctor?' tickbox and Operating surgeon name, if yes.
8. Added 'Patient being transferred from another hospital, nursing home or WiSE emergency clinic?' question, with 'Name of facility' if yes
9. Added subquestions to Preadmission Clinic question to capture what resources are required for the Preadmission Clinic appointment
10.. Made Patient Mobile Phone Number Mandatory to assist with eAdmissions invitations
