Knowledge base » Release Notes - epi-me » 2022/12/07 - Release Notes epi-me (eAdmissions)
2022/12/07 - Release Notes epi-me (eAdmissions)
Pease contact help@episoft.com.au if you would like any of these features activated in your epi-me portal.
NEW FEATURES
PATIENT PORTAL
Optional Patient Portal (eAdmissions) usage satisfaction questionnaire (EM-4458, Helpdesk #22696)
Healthcare providers can now invite their patients to provide feedback about their Patient Portal experience at the end of their eAdmission.
The functionality has been developed as a Form Configuration called HISTORY_SUBMIT_PORTAL_SATISFACTION and is available on both the Health History Submit pages (Adult and Paediatric versions).
When active, the Submit page is appended with an optional question about the patient's overall experience using the patient portal to submit online admission forms.
The Patient User is invited to respond by selecting a 'smiley face' / emoji which represents their experience, ranging from 1 (Very Unhappy) to 5 (Very Happy).
If the User responds by selecting a smiley face, then a follow-up free-text response field displays with a dynamic label depending on the User's satisfaction:
1 - 3 (Very Unhappy to neither happy nor unhappy) - 'Where did we miss the mark?'
4 - 5 (Somewhat happy to Very happy) - 'Your additional feedback is most welcome'
Showing questionnaire if patient is Very unhappy to Neither happy nor unhappy.
'Jump to' navigation for Patient Portal users on mobile devices (EM-5317, Helpdesk #22577)
On some mobile devices, the Login box was not visible on the landing page of the Patient Portal. This resulted in Patient Users erroneously creating duplicate Patient Portal accounts as they did not vertically scroll the Login page and concluded they needed to Create User.
To mitigate these errors, the Patient Portal now 'jumps' to the Email field of the Login box. On mobile devices, the result is that these Patient Users will see the Login function before they see the Create User function.
Showing the landing page for iPhone 2 SE users.
ADMIN PORTAL
Self-service report on Patient Portal (eAdmissions) usage satisfaction responses (EM-4458, Helpdesk #22696)
A self-service report has also been created for healthcare providers to extract and analyse the Patient Portal satisfaction responses (see above for detail on how Patient Users can be invited to provide feedback).
Showing Portal Satisfaction Report, including filtering options.
See interactive tutorial on running Reports which explains how to access and use reports in general.
Impairment of mobility (Lifestyle & Diet) added as a trigger criteria for the Skin Integrity Clinical Alert (EM-5197, Helpdesk ##22552)
At customer request, a general impairment of mobility now triggers the Skin integrity clinical alert.
This is determined by a 'Yes' response to 'Do you have an impairment of mobility? *' on the Lifestyle & Diet page of the eAdmission
BUG FIXES
Alert text for Cardiac Alert now provides the patient's response to palpitations / irregular heartbeat / heart murmur / atrial fibrillation (EM-5300)
One of the 'Cardiac Alert' triggers is a 'Yes' response to "Palpitations / irregular heart beat / heart murmur / AF (Atrial Fibrillation) * *"
The bug was that the patient's response to 'Please Specify' on this question did not appear on the alert text.
This is now fixed.
OUTSTANDING BUGS
Alert text for 'Skin Integrity' Alert does not specify details of Kidney disease / renal failure or bladder problems (EM-5318)
The 'Skin Integrity' alert triggers include a 'Yes' response to "Kidney disease / renal failure' and 'Bladder problems' on the Lifestyle & Diet page.
Although the trigger works correctly, the alert text for Skin Integrity does not specify exactly what Kidney disease / renal failure issue the patient has (ie. Please specify), nor their bladder problems (eg..UTI, Incontinence checkboxes). This was a Missed Requirement of a previous release.
A workaround is available - healthcare providers can check the Lifestyle & Diet page of the eAdmission to understand the detail of the patient's health issue.
Alert text for 'Any Allergies' Alert does not specify what allergies triggered it (EM-5334, Helpdesk #23054)
The 'Any Allergies' alert is triggered by any allergies entered on the grid or a specific question such as Latex or Adhesive Tape allergies on the Allergies & Medications page.
Although the trigger works correctly, the alert text for Any Allergies Integrity does not specify this detail. This was a Missed Requirement of a previous release.
A workaround is available - healthcare providers can check the Allergies & Medications page of the eAdmission to understand the detail of the patient's allergies.
NEW FEATURES
PATIENT PORTAL
Optional Patient Portal (eAdmissions) usage satisfaction questionnaire (EM-4458, Helpdesk #22696)
Healthcare providers can now invite their patients to provide feedback about their Patient Portal experience at the end of their eAdmission.
The functionality has been developed as a Form Configuration called HISTORY_SUBMIT_PORTAL_SATISFACTION and is available on both the Health History Submit pages (Adult and Paediatric versions).
When active, the Submit page is appended with an optional question about the patient's overall experience using the patient portal to submit online admission forms.
The Patient User is invited to respond by selecting a 'smiley face' / emoji which represents their experience, ranging from 1 (Very Unhappy) to 5 (Very Happy).
If the User responds by selecting a smiley face, then a follow-up free-text response field displays with a dynamic label depending on the User's satisfaction:
1 - 3 (Very Unhappy to neither happy nor unhappy) - 'Where did we miss the mark?'
4 - 5 (Somewhat happy to Very happy) - 'Your additional feedback is most welcome'
Showing questionnaire if patient is Very unhappy to Neither happy nor unhappy.
'Jump to' navigation for Patient Portal users on mobile devices (EM-5317, Helpdesk #22577)
On some mobile devices, the Login box was not visible on the landing page of the Patient Portal. This resulted in Patient Users erroneously creating duplicate Patient Portal accounts as they did not vertically scroll the Login page and concluded they needed to Create User.
To mitigate these errors, the Patient Portal now 'jumps' to the Email field of the Login box. On mobile devices, the result is that these Patient Users will see the Login function before they see the Create User function.
Showing the landing page for iPhone 2 SE users.
ADMIN PORTAL
Self-service report on Patient Portal (eAdmissions) usage satisfaction responses (EM-4458, Helpdesk #22696)
A self-service report has also been created for healthcare providers to extract and analyse the Patient Portal satisfaction responses (see above for detail on how Patient Users can be invited to provide feedback).
Showing Portal Satisfaction Report, including filtering options.
See interactive tutorial on running Reports which explains how to access and use reports in general.
Impairment of mobility (Lifestyle & Diet) added as a trigger criteria for the Skin Integrity Clinical Alert (EM-5197, Helpdesk ##22552)
At customer request, a general impairment of mobility now triggers the Skin integrity clinical alert.
This is determined by a 'Yes' response to 'Do you have an impairment of mobility? *' on the Lifestyle & Diet page of the eAdmission
BUG FIXES
Alert text for Cardiac Alert now provides the patient's response to palpitations / irregular heartbeat / heart murmur / atrial fibrillation (EM-5300)
One of the 'Cardiac Alert' triggers is a 'Yes' response to "Palpitations / irregular heart beat / heart murmur / AF (Atrial Fibrillation) * *"
The bug was that the patient's response to 'Please Specify' on this question did not appear on the alert text.
This is now fixed.
OUTSTANDING BUGS
Alert text for 'Skin Integrity' Alert does not specify details of Kidney disease / renal failure or bladder problems (EM-5318)
The 'Skin Integrity' alert triggers include a 'Yes' response to "Kidney disease / renal failure' and 'Bladder problems' on the Lifestyle & Diet page.
Although the trigger works correctly, the alert text for Skin Integrity does not specify exactly what Kidney disease / renal failure issue the patient has (ie. Please specify), nor their bladder problems (eg..UTI, Incontinence checkboxes). This was a Missed Requirement of a previous release.
A workaround is available - healthcare providers can check the Lifestyle & Diet page of the eAdmission to understand the detail of the patient's health issue.
Alert text for 'Any Allergies' Alert does not specify what allergies triggered it (EM-5334, Helpdesk #23054)
The 'Any Allergies' alert is triggered by any allergies entered on the grid or a specific question such as Latex or Adhesive Tape allergies on the Allergies & Medications page.
Although the trigger works correctly, the alert text for Any Allergies Integrity does not specify this detail. This was a Missed Requirement of a previous release.
A workaround is available - healthcare providers can check the Allergies & Medications page of the eAdmission to understand the detail of the patient's allergies.
