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Knowledge base » Billing

  • Billing Go Live checklist - new provider (existing site)

    First step, is follow the New Users setup guide first including adding the provider numbers for the Drs' location in each site under User Community Roles. https://helpdesk.episoft.com.au/KB/View/2182-creating-new-users New Doctor or Allied Health Provider with Medicare prov number Has Medicare and the funds got the bank account details of the Doctor? ...



  • Getting Started with epiSignatures - Paperless Patient Signatures for HC21 Forms

    What is epiSignatures? This is an optional module in EpiSoft that allows users to collect efficient electronic signatures from patients. epiSignatures is compatible with all smartphones, tablets or computers - it can be used on the EpiSoft user's (i.e healthcare provider's) device, OR the patient's device. What forms does it apply to? Currently, just the patient signature on the HC21 Nationwide Claim Form which...



  • Hospital claiming tips and tricks

    Hospital claiming tips and tricks As health funds introduce changes to their contracts, the way you submit in-hospital claims for your admitted patients may change. Golden rule #1: Is there an accomm service? A hospital claim cannot be submitted without an accommodation service aka facility fee. You cannot submit a miscellaneous, prosthesis, pharmacy or procedure service line item without an accomm service. 2 main types of accommodation services: An accommodation...


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