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  • How healthcare provider staff can process additional payments on the patient's behalf, and make refunds - epi-me Financial Preadmission module

    Purpose This article explains how healthcare provider staff, such as patient services staff and accounts personnel, can use the Admin Portal to process additional payments on the patient's behalf and make refunds. After reading this article, healthcare providers should understand how to:: 1. View transactions processed on...



  • List of epi-me Events, their triggers and Message Template parameters

    MESSAGE TEMPLATE PARAMETERS Patient Portal Account Management (Invitation & Reset Password) Invitation via Admin Portal%%Name%% Invitation from Patient Administration System or Acute eReferral%%FirstName%%, %%HospitalName%% %%AdmissionDate%% Reset Password Reset Password must have the following syntax exactly:...



  • List of Clinical Alerts in epi-me and what triggers them

    Name Trigger Criteria Alert Details (what appears in the Alert Worklist tooltip or on the PDF printouts) 80 + years A patient who is over 80 years old measured at Admission Date Displays exact age in years Blood and Bleeding Disorders If...



  • epi-me cheat sheet / quick reference guide

    Patient Portal Registration How to invite a patient to the Patient Portal (Patient) How to self-register a Patient Portal account How Patients can update their own demographics and portal account details Admin Portal Basics: Managing eAdmissions Using the Admission Form Worklist, Printing...



  • epi-me Admission Worklist - All Worklist Statuses with Definitions

    All - Shows all eAdmission forms in all statuses. Patient form (registration) in progress - The patient has started their admission form and is currently completing the registration section. Patient form (history) in progress - The patient is filling in their registration or history form. Forms ready to...



  • epi-me's Patient Experience Feedback Form

    Please contact help@episoft.com.au if you would like this feature activated in your epi-me portal. The key features of this functionality are: 1. Ability for healthcare providers to capture personalised hospital experience...



  • How to automate just-in-time pre admission infection screening - epi-me

    Purpose This article explains how healthcare providers can automate just-in-time pre admission infection screening, including capturing a patient's COVID vaccination history. After reading this article, healthcare providers should know how: 1. Patient Portal Users are invited to provide time-sensitive infection screening...



  • How to configure and roster appointments for patients to book - epi-me Outpatient Appointments module

    Purpose This article explains how healthcare providers can configure what appointments they would like to offer for patients to book on the Patient Portal, and also roster the timeslots that are available. After reading this article, healthcare providers should know how to: 1. Configure...



  • How to book a maternity pre-admission clinic appointment - epi-me Outpatient Appointments module

    Purpose This article explains how patients can book maternity pre-admission clinic appointments on the Patient Portal. After reading this article, healthcare providers should: 1. Know which patients are eligible to book maternity pre-admission clinic appointments [color=rgb(34, 34,...



  • How to book maternity antenatal classes - epi-me Outpatient Appointments module

    Purpose This article explains how patients can book maternity antenatal classes on the Patient Portal. After reading this article, healthcare providers should: 1. Know which patients are eligible to book maternity antenatal classes. 2. Understand the...



  • How to view and edit appointments after they are booked - epi-me Outpatient Appointments module

    Purpose This article explains how healthcare providers can see what appointments have been booked on epi-me, and record attendance for Sessions/Classes. After reading this article, healthcare providers should know how to: 1. View a list of booked Clinician...



  • epi-me: Outpatient Appointments

    Please contact help@episoft.com.au if you would like any of these features activated in your epi-me portal. NEW FEATURES PATIENT SELF-SERVICE OUTPATIENT APPOINTMENT BOOKING MODULE (MATERNITY APPOINTMENTS) EpiSoft has released our first production iteration of the Appointment Booking module of epi-me; for the initial...



  • How patients can provide Informed Financial Consent, and pay any applicable gap on the Estimate of Fees - epi-me Financial Preadmission module

    Purpose This article explains how patients can acknowledge estimate of fees sent to them by their healthcare provider on the Patient Portal, and pay any gap that might be owing. After reading this article, healthcare providers should: 1. Understand how to provide the patient their Estimate of Fees[color=rgb(34,...



  • epi-me Referral Worklist - All Worklist Statuses with Definitions

    All - All eReferral forms in all statuses Accepted - Mental Health Assessments where the Assessment Outcome has been set to 'Accepted' but not yet Submitted In progress - Mental Health Assessments where the Assessment Outcome has been set to 'In Progress' Ready to ...



  • How to view and action Clinical Alerts - epi-me

    Purpose This article explains how healthcare providers can view, triage and record actions to Clinical Alerts. After reading this article, healthcare providers should know how to: 1. View Clinical Alerts on the epi-me Admin Portal[color=rgb(34, 34,...



  • How to manage your organisation's subscription to Clinical Alerts - epi-me

    Purpose This article explains how epi-me system administrators can manage which Clinical Alerts are triggered, for what facilities and which roles 'own' these Alerts. After reading this article, healthcare providers should know how to: 1. Subscribe facilities to the various Clinical Alert...



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